Franke Stamps FAQ

Lighthouse stampsIs the PayPal system a secure method for payment?

Absolutely. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the seller won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.

What payment types do you accept through PayPal?

Visa, Mastercard, American Express and Discover credit & debit cards.

Do I need to have a PayPal account to buy your stamps?

No, in most cases, you can make a purchase without having a PayPal account of your own.

What happens when you don't have what I order and a credit is due me?

If you paid with your bank account (eCheck or Instant Transfer) or PayPal balance, the money will go back to your PayPal balance.

If you paid with a credit/debit card, the money will go back to your card. It can take up to 30 days for the refund to show up on your card statement.

Refunds are in the same currency and at the same conversion rate as the original payment.

How can I get in touch if I have any other questions?

Please feel free to contact us with any questions, comment or concerns: franke@frankestamps.com.

 

We are national members of:
American Philatelic Society
American Topical Association
And members of the following local clubs:
Lighthouse Stamp Society
Sacramento Philatelic Society

 

Topical selections available as:

 

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